It is very important for the reliability and reputation of Karsac Air Conditioning that our employees comply with the professional behavior standards that ensure the confidentiality of the relationship and information between the institution and its customers. Discussing or talking about confidential information about customers or transactions outside of normal business activities and in public areas where 3rd parties can hear, may violate this confidentiality.
Personal information accessed by our employees for work purposes must be used in accordance with the Law on the Protection of Personal Data (KVKK) and the legislation supporting this law, company policies and procedures.
The use of information arising from its duties or in-house authorities is limited to situations that are strictly necessary for the legitimate and appropriate business objectives of Karsac Ventilation.
Consumption, address and identity information of eligible consumers should never be shared for the benefit of other retail / wholesale electricity sales companies.
In addition, information about how our day-to-day business works (such as our strategic plans and products) and non-public information about customers should be used with care and care. Even the slightest hint of it can cause misunderstandings.
In the event that Karsac Air Conditioning leaves its job for any reason, its obligation to protect the confidentiality of the information continues.
Non-public information, transactions, computer software, technical information, materials, records, files, documents, programs, reports, reviews, about company customers and other third parties. Our employees cannot disclose this information to any 3rd party. Under no circumstances, during or after the service, this information can not be allowed to be known or disclosed by any competitor or any third party.
The equipment and belongings allocated to the employees of the company due to their duties are not considered as private goods. In addition, the Company reserves the right to audit employees' user accounts and electronic communication channels allocated to them for business purposes, such as e-mail, telephone, computer systems and other electronic records, based on existing laws.
It is the responsibility of our employees to be aware of all policies regarding the secure management, distribution, transportation, storage or disposal of information. All of our employees are obliged to act in accordance with the provisions of the "Information Security Policy" published / to be published by the institution, except for the matters stated below.
As a Karsac Ventilation employee, we are expected to comply with the following basic policies: